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Generally, if a PBX produces data, then we can monitor it! Here's a list of the most popular PBXs we interface to...
In some cases, certain information may be lacking from the PBX's output,
rendering some of TIM Professional's more advanced features unusable.
Generally, though, most features are supported for those PBXs listed above.
We will always advise you if there could be any problems with the PBX you are
connecting to.
Simply install TIM Professional onto the network, enter the IP address of the PBX, and immediately call data is retrieved on a live basis straight away... There's no need for extra software modules - it's all built in to one simple, easy-to-configure application.
As standard, TIM Professional has built in client and server technology to be proactive or reactive when it comes to getting its data, so either TIM goes and gets the data, or the PBX is instructed to send it to TIM... Telnet, FTP, SNMP traps, Network Spooling, etc. are all included as standard. ITS Dealer board We can connect to many hybrid dealer board systems, as used on trading floors and other finance houses. Along with duplicate call filtering and cross-PBX routing, we can also provide live call status support, where available. Please ask for more details. CDRs (call detail records) can be imported direct from your carrier, either on an ad-hoc basis, or by regular polling of an FTP server, CD-ROM, etc. Where we have an arrangement with the carrier you use, it is possible for us to take a live data feed directly from them. If this is your primary business, then take a look at our yourbill.net product, which streamlines the whole process and includes a customer support system to boot. Contact us at
http://www.tri-line.com/ or give our
dedicated dealer support manager a call on 0845 129 4886 (in the UK), or
+44 20 7920 7097 outside the UK.
TIM Professional is a trademark of, and (C) Copyright Tri-Line Network Telephony Limited, London, England, 2004. |
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